Detalks LLC ("we," "us," or "our") operates the Neath Wellness mobile application ("App"). We respect your privacy and are committed to protecting it.
Information We Collect
We may collect non-medical wellness inputs such as emotional or physical discomforts, user preferences, and selections. We also collect limited technical data such as device type, operating system, and app usage data. We do not collect medical records, diagnoses, or clinical health data.
How We Use Information
Information is used to personalize the App experience, improve functionality and performance, analyze usage trends, and maintain the security and integrity of the App.
Data Sharing
We do not sell personal data. Information may be shared with trusted third-party service providers solely for analytics, hosting, and app functionality, subject to confidentiality obligations.
International Users
The App is operated from the United States. By accessing or using the App from outside the United States, you consent to the transfer, storage, and processing of your information in the United States.
Children's Privacy
The App is not intended for use by individuals under 18 years of age.
Data retention
We retain personal information only for as long as necessary to provide the Neath Wellness service, comply with legal obligations, resolve disputes, and enforce our agreements.
- Account and profile data: We keep this information for as long as your account remains active. After you delete your account, we delete or anonymize associated personal information within [e.g. 30] days, except where a longer period is required by law or for legitimate security, fraud-prevention, or dispute-resolution purposes.
- Wellness and app usage data: [Describe what you store—e.g. assessment answers, activity logs, preferences.] This data is retained and is removed or anonymized in line with account deletion, unless a separate retention rule applies as described in this policy.
- Technical and security logs: [e.g. Server logs, device identifiers, crash diagnostics.] We typically retain these for as long as needed to ensure security and reliability.
- Support communications: If you contact us, we retain correspondence for [e.g. 24 months] unless a longer period is required for legal or compliance reasons.
When retention periods expire, we delete or irreversibly anonymize data where technically feasible. Some information may persist in encrypted backups for a limited period before automatic overwrite.
If you need clarification on retention for a specific data type, contact us at neathwellness@gmail.com.
Your rights and data deletion
Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.
Deleting your account and personal data
You can delete your Neath Wellness account and request deletion of associated personal data directly in the app:
- Open Settings.
- Select Delete account (or equivalent).
- Confirm the action when prompted.
After confirmation, we permanently delete your account and associated personal data. Some information may be retained where required by law or as described under Data retention.
Other deletion or access requests
If you cannot use the in-app deletion flow, or you wish to exercise other rights (access, correction, portability), contact us at:
Email: neathwellness@gmail.com
Subject line (recommended): Neath Wellness — Data request
We will respond within [e.g. 30] days where required by applicable law. We may need to verify your identity before processing your request.
Third parties
Where we use [analytics / hosting / authentication] providers, we instruct them to delete or stop processing your data in line with this policy and our agreements.